Shanece Lee
Data Coordinator (Tyco Integrated Fire & Security Canada Inc) @Johnson Controls
Signup · Get unlimited contacts
WORK HISTORY
Data Coordinator (Tyco Integrated Fire & Security Canada Inc) @Johnson Controls
Brampton, ON, CA
Processing of client requests such as procedural changes to contact lists and day-to-day maintenance of accounts.•Troubleshoots Basic issues and follows protocol to escalate inquiries and issues.•Provide Tier 1 technical and panel programming support to service/install groups and end-user customers.•Test systems, programming, and zones to ensure proper function and document events thoroughly.•Provides administrative support to the technical support team and customers.•Answers phones and responds to emails
EDUCATION
University of Agder (UiA)
Exchange student, Business Administration
triOS College Business Technology Healthcare
Diploma, Business Administration
Algoma University
Bachelor's degree, Business Administration , Human Resource
ABOUT SHANECE LEE
Passionate about organizational efficiency, data integrity, and people first leadership, I am a driven professional with over 13years of experience in customer service, data coordination, and administrative support. My journey from Jamaica to Canada has been shaped by resilience, dedication, and a deep desire to grow, lead, and create lasting impact. Since arriving in Canada in 2016, I’ve advanced both academically and professionally. I hold a Diploma in Business Management from Trios College and am currently completing a Bachelor’s Degree in Business Administration specializing in Human Resource Management at Algoma University. These experiences have sharpened my understanding of business operations, team dynamics, and the critical role of human capital in organizational success. Professionally, I’ve contributed meaningfully in roles such as Data Coordinator at Johnson Controls, where I support large-scale reporting and ensure data precision across departments. My previous experience as an HR Assistant, along with years in high-volume client service environments, has strengthened my skills in compliance, employee support, and cross functional collaboration. I’ve consistently been recognized for my ability to manage complex workflows, maintain confidentiality, and lead with integrity and purpose. My journey is far from over. I am committed to continuous learning, empowered leadership, and purpose-driven work that aligns with organizational excellence. I look forward to advancing in roles where I can inspire teams, streamline operations, and contribute to environments that value impact, innovation, and inclusion. Let’s connect and explore how shared values and professional alignment can create meaningful results.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.