Shane Lewis

User Experience Designer @eSimplicity

As a UX Designer with the Human-Centered Design (HCD) team at eSimplicity, I am dedicated to enhancing the user experience for Medicaid and Medicare patients, beneficiaries, and call center representatives. I contribute to contracted projects provided by CMS, designing and developing intuitive screens and user intake forms, dashboards, landing pages, and more. My focus is on expediting the customer support process, ensuring the highest quality of care and accuracy is delivered in a timely and efficient manner.