Joseph Luff

Business Analyst @eSimplicity

Supported CMS’s CQP Program focused on driving health equity and quality improvement for AIAN (American Indian and Alaska Native) providers nationwide.• Partnered with stakeholders and delivery teams to build the Quality Action Plan (QAP) product, a core CMS tool for aligning provider improvement strategies with national health equity goals.• Translated evolving program and provider requirements into epics, features, and user stories to guide Agile development.• Led backlog refinement sessions to align priorities, resolve dependencies, and accelerate delivery.• Created wireframes to bring clarity to complex requirements and support stakeholder decision-making.• Collaborated closely with developers, leveraging knowledge of Salesforce technical architecture to write implementation-ready stories.• Utilized Jira, Confluence, and Lucid to manage requirements, track delivery, and maintain visibility across teams.• Acted as a liaison between CMS leadership and development teams, ensuring solutions met program standards and achieved measurable impact on quality improvement and provider engagement.