Shaju Mathew

Product Manager Customer Management @JLR

Coventry, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Apr 2025 — Present

Product Manager Customer Management @JLR

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EDUCATION

2001 — 2004

Madras Christian College

Bachelor of Applied Science (B.Sc.), Physics

2002 — 2004

NIIT Pune

GNIIT, IT

2009 — 2011

Symbiosis Centre for Distance Learning

PGDBA, HR

SKILLS

Team ManagementSoftware Development Life Cycle (Sdlc)Business ProcessIntegrationBusiness IntelligenceOperations Process ImprovementBusiness AnalysisXmlIT StrategyWeb ServicesProject ManagementEnterprise Resource Planning (Erp)Agile MethodologiesSap CrmSqlAsp.netSoftware Project ManagementPre-SalesMicrosoft Sql ServerSdlcJspSolution ArchitecturePrivate PilotingC#.netJavaConsultingJava Enterprise EditionOracleRequirements AnalysisCustomer Relationship Management (Crm)Solution ImplementationTestingRequirements GatheringJavascript

ABOUT SHAJU MATHEW

Versatile Business Analyst professional with 15+ years of experience in managing highly visible and complex projects with aggressive timelines, managing resources from Cross-Functional Teams and providing technical expertise and leadership in every Project. Proven experience in implementing cost effective IT Solutions for CRM, Marketing, Sales and Service. Possess strong interpersonal skills, highly skillful in facilitating discussions and negotiations with stakeholders diplomatically.

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