Shai Berger
CMO @Consig
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WORK HISTORY
CMO @Consig
Toronto, ON, CA
Scaling up the sales and marketing team for Consig.Consig is an AI-powered patient outreach engine that helps healthcare platforms, service providers, and health plans reach patients at scale without adding headcount or compliance risk. Built by a team of voice-tech veterans, Consig automates a reusable outreach pattern that shows up across healthcare programs: connect with the patient, authenticate, explain the call, ask a focused set of questions, then hand off warm conversations to nurses and agents.Under the hood, Consig blends deterministic dialogs and generative AI, wrapped in a compliance engine that tracks TCPA, state AI and biometric rules, and HIPAA considerations across campaigns. The platform is already running more than a million patient outreach calls per year, delivering material savings and better use of staff time for customers.
EDUCATION
University of Toronto
MASc, Physics, Lasers, Fiber Optics
Bellaire High School
High School, High School/Secondary Diplomas and Certificates
Queen's University
BASc, Engineering
SKILLS
ABOUT SHAI BERGER
I’ve spent the past two decades building SaaS companies from the ground up, twice founding start-ups that grew into category leaders and were ultimately acquired by NASDAQ-listed companies.I\'ve been through every stage of the entrepreneurial lifecycle: sketching ideas on a whiteboard, pitching investors, finding product-market fit, scaling sales teams, and navigating exits. As CEO of Fonolo, I helped transform the call center experience by replacing hold time with “press 1 for a call-back.” That simple idea improved customer satisfaction while lowering costs, and it attracted Fortune 500 clients like Charles Schwab, RBC, Nutrisystem, Goodlife Fitness, SiriusXM. Verint acquired Fonolo in 2024, and the product continues today as Verint Call-Back.I have expertise in:• Go-to-Market: Generating awareness, developing the channel, managing sales teams and marketing teams.• M&A: Sourcing buyers, negotiating a deal, and managing post-merger integration.• IP Development: Author on 18 US and 5 Canadian patents.What energizes me is bringing together high-impact people to tackle hard problems. While the accomplishments are nice, I\'m most proud that many of my former teammates remain genuine friends.Since leaving Verint, I am advising start-ups in the call center and voice AI space. I am open to board, advisory and operational roles focused on growth, integration, and strategic execution. Let me know if you think we should talk.
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