Shahrukh Faizan

Pathways Operations Manager @Amazon

Peterborough, GB

Managed teams of 250+ members with 4 Area Managers as direct reports, across 3 different sites across UK- Launched a pop-site to supplement nodal capacity by over 60-65% and serve higher customer orders during peak period of 2021- Spearheaded UK Gross Adjustment improvements as Operations POC across 30 sites, achieving 10% year-over-year improvement and 6% favorable to Q1 target - generating savings of $8.6Mil in 2024 for UK- Generated $14K savings as Quality owner by streamlining improvement actions across sub-pillars and introducing proactive measures to minimize new-hire error rates, leading site to 8th rank in the EU for quality metrics- Served as Prime & Peak captain for the site in 2024 planning end-to-end execution, driving 37% YoY improvement in Outbound productivity during Black Friday week while maintaining safety and quality standards- Owned Dock Quality metric for safe loads across 7 sites regionally, achieving 58.4% DPMO reduction- Introduced a new process mapping in Outbound, generating $16K annual forecasted savings and improving productivity by 26%