Shafik Premji
Retail Support Specialist @Purolator Inc.
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WORK HISTORY
Retail Support Specialist @Purolator Inc.
Calgary, AB, CA
A strong customer‑focused team member who solves shipment issues efficiently, builds positive relationships with colleagues and partners, supports customers with technology and account needs, communicates effectively across all departments, and consistently follows corporate policies and procedures.
EDUCATION
Technical Certification (Techsmith - Snagit)
Snagit 2021
Technical Certification (Microsoft)
Microsoft Certified Application Specialist for Office 2007
Technical Certification (TechSmith - Camtasia)
Camtasia 2021 Certification "Explorer"
Northern Alberta Institute of Technology
Diploma - Programming & Analysis
Technical Certification (Lotus Notes)
Certified Lotus End User Instructor
SKILLS
ABOUT SHAFIK PREMJI
Experienced Systems/Application Trainer with a demonstrated history of working in legal & early childhood industries. Skilled in Microsoft Office, Hands-on Training, Documentation, Analytical Skills, Technical Support and Project Management. Strong Customer Service focus with a Master Microsoft Certified Application Specialist Instructor Designation and Camtasia 2021 Explorer Certification.
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