Shabnam H.

Deputy Manager @Flo Mattress

Mumbai, IN

Promoting customer satisfaction, loyalty, and advocacy by understanding customers unique needs anddelivering value• Acquiring new clients onboard, upselling & cross selling• Interacting and proactively solving the customers challenges through new ideas, tools, and mechanisms.• Interacting, communicating, and partnering with other teams such as sales, marketing, channel managementteams for the flawless execution of projects• Resolving customer issues and concerns.• Understanding the customer pulse and share insights with the sales team to drive strategic conversations.

Guwahati University

Medical

IILM

MBA