Stephane Grunenwald
Director of Client Services and Head of Strategy @Evolving Web
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WORK HISTORY
Director of Client Services and Head of Strategy @Evolving Web
Montreal, QC, CA
EDUCATION
NEGOCIA - Centre international de formation à la vente et à la négociation commerciale
Master, Marketing, International Business
School of the Paris Chamber of Commerce
Higher Diploma; National Diploma (master's, Business Studies; Marketing
the London Metropolitan University (formerly known as City of London Polytechnic)
Marketing, management and communication
SKILLS
ABOUT STEPHANE GRUNENWALD
Stephane Grunenwald has over 25 years of experience in digital, web/mobile development, marketing, and communications. He helps clients achieve their digital transformation goals by aligning their digital, omnichannel and marketing strategies with their business objectives and ROI. He has a deep understanding of the customer journey, the reduction of friction points, personalization and the collection of data and analyticsBefore joining CGI Business Consulting, Stephane ran his digital agency for +9 years. He leveraged his skills to manage a multidisciplinary tech team of 24 people there. He worked closely with his clients on different mandates (user experience, eCommerce, mobile app, email campaign).He aims to develop strategies that align with the client\'s business needs, prioritizing ROI. He values analysis, data collection, and continuous CX improvement, focusing on user satisfaction and loyalty through omnichannel tactics and consistently reducing friction points.A skilled communicator, he is known for his professionalism, problem-solving abilities, leadership qualities, entrepreneurial spirit, and empathy. Innovative and customer-focused, he excels in rallying stakeholders towards a shared goal and generating value.
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