Seth M.
Client Success Manager @Watermark
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WORK HISTORY
Client Success Manager @Watermark
Client Success Manager: managed many accounts by quickly learning the industry and client needs and goals. I am empathetic to client concerns and found that translated into low churn rate and expanded business. Managed contract negotiation, aspects of billing, tracking customer goals, creation of SOWs for custom projects, project sponsor for new client implementations, and making money for the organization while keep clients happy. High performing numbers and customer loyalty.
EDUCATION
Semester at Sea
Liberal Arts at Sea!
University of Denver
Master’s Degree, Economics
ABOUT SETH M.
Energetic, Analytical, Creative, and Dynamic Technology Professional. 9 Years Combined…
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