Serrisia Dawson

Benefits Specialist @ComPsych

Chicago, IL, US

Serve as an internal reference to the team for certification requirements and processing•Apply concepts and rules as mandated by appropriate state and federal guidelines for FMLA and in coordination with the customer\'s policies•Consult with our customers employees and managers regarding FMLA related situations and conduct training as neededEstablish and maintain strong relationships with customer HR staff, disability center staff, and individual employees•Process certifications for leave correctly and in accordance with regulations and customers\' policies•Partner with other FMLA Source team members to respond quickly to customer needs consistently and positively in order to foster a team environment•Prioritize and organize daily responsibilities in order to meet all deadlines

Western Illinois University

Bachelor’s Degree, Communication

Lewis University

Master of Business Administration (M.B.A.), Business Administration and Management, General