Sergio Ruiz
Shift Manager @Amazon
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WORK HISTORY
Shift Manager @Amazon
Responsible for inbound shipments and the correct preparation of them for last mile delivery- Responsible of a team up to 130 members with different cultural backgrounds- Promoting a culture of safety, wellbeing and motivation- Supervising and planning shift operations, collaborating with other shifts and processes- Implementing standard processes into running processes through different levels to optimise work and improve customer service- Anticipation and evaluation of risks, implementing corrective actions to maintain quality, productivity and the business objectives at the highest point.
EDUCATION
Universidad de Almería
Bachelor of Business Management
Hanze
Marketing management, Key accountmanagement
EnglishScore
Aptis, English
Technische Hochschule Augsburg
International management
DAA Augsburg
TELC, German Language
ABOUT SERGIO RUIZ
Graduated in Business Management, with international experience in Germany and The Netherlands, and more than three years of experience leading operations in Amazon Logistics.Currently I have experience managing the preparation of more than sixty thousand shipments per day, leading teams of up to 140 people in a highly demanding environment. I specialize in project management, team leadership, process optimization and effective communication, always promoting a culture of safety, well-being and motivation.Passionate about continuous improvement, people development and operational efficiency. I have implemented solutions that have improved productivity, reduced costs and maintained the highest standards of quality and service. I speak Spanish (native), English (fluent) and have basic knowledge of German.
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