Sergei Markiewicz
Portfolio Director @Customertimes
Signup · Get unlimited contacts
WORK HISTORY
Portfolio Director @Customertimes
Paris, FR
Own global delivery and portfolio management for the entire CPG/FMCG vertical at Customertimes — overseeing complex, multi-year client engagements and driving strategic growth across one of the company\'s largest industry portfolios.Responsibilities- Lead a portfolio of enterprise clients across CPG and FMCG, including brands such as AB InBev, Suntory, Danone, L\'Oréal, Orkla, L\'Occitane, Moët Hennessy, Johnson & Johnson, Dyson, Bayer, Stada, and Arjo- Serve as executive sponsor for key accounts, ensuring long-term success, alignment with business goals, and trusted advisory relationships- Orchestrate global delivery teams and client engagements — from project scoping to governance and scaling- Drive strategic planning and business development within the vertical, identifying growth opportunities and cross-product synergies- Oversee portfolio performance and financials, including forecasting, risk management, and margin optimization.Achievements- Strengthened and expanded the CPG/FMCG portfolio to include 35+ major enterprise clients with global coverage, positioning Customertimes as a trusted delivery partner across multiple regions and markets- Improved account maturity by embedding strategic advisory, repeatable delivery frameworks, and industry-aligned operating models- Built long-standing client partnerships grounded in co-creation, transparency, and shared outcomes- Increased vertical revenue contribution by optimizing account growth strategies and aligning delivery capabilities to market demand.
EDUCATION
Moscow State Open University (MSOU)
Diploma (Hons), Information Technology
ABOUT SERGEI MARKIEWICZ
Great delivery is built on trust, clarity, and people who genuinely care. And at the heart of it all lies a simple, guiding principle I live by: do what you love and love what you do.Over the past 10+ years, I’ve led delivery portfolios and transformation programs across the CPG/FMCG sector — from omnichannel CRM deployments to process redesign across multiple regions — helping clients navigate complexity, scale with confidence, and bring real value to their customers.At Customertimes, I work with talented, cross-functional teams to design scalable processes, empower local ownership, and create the kind of operational rhythm that supports both growth and resilience.Always open to exchanging ideas, sharing experiences and industry insights — or simply connecting with those who care about building better ways to deliver in fast-moving industries.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.