Serena Koo
Color Consultant @Portola Paints
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WORK HISTORY
Color Consultant @Portola Paints
Los Angeles, CA, US
At Portola Paints\' North Hollywood showroom, I lead with a combination of product expertise, customer service, and design sensibility. I provide personalized color consultations and technical guidance to homeowners, interior designers, contractors, and professional painters, helping them choose the ideal finish—whether Roman Clay, Lime Wash, or acrylic—for their projects.In addition to exceeding sales goals through strong client relationships and in-depth product knowledge, I take initiative in on-boarding and training new team members, ensuring consistent service standards and a collaborative work environment. I also play a key role in maintaining showroom operations and leading by example in both customer-facing and back-end responsibilities.
EDUCATION
Emerson College
Bachelor of Fine Arts - BFA
SKILLS
ABOUT SERENA KOO
Creative storyteller and community builder based in Los Angeles, blending a background in…
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