Sean Dsouza

Digital Product Owner @Sodexo

Manchester, GB

As a Product Owner, I lead the development and execution of digital product capability roadmaps, driving innovation and supporting >£1m monthly food revenue. My role involves collaborating with diverse stakeholders, from onsite teams to senior leadership, to align on strategic goals and optimise the customer experience.Core Responsibilities- Develop and manage roadmaps supporting digital product capabilities for >£1m monthly food revenue- Prioritise and manage the change agenda, transforming problem and opportunity statements into actionable features- Lead product discovery efforts to identify and deliver customer-centric solutions that align with organisational objectives- Oversee the adoption and optimisation of AI-powered solutions across multiple sites- Collaborate with cross-functional teams to plan, prioritise, and execute product releases with a focus on high-quality delivery- Monitor and optimise product KPIs, including user engagement and customer satisfaction metrics- Facilitate effective communication between stakeholders, development teams, and external partners- Manage competing priorities and ensure regulatory compliance while balancing consumer and business needs.

University of Warwick

MSc E-Business Management, Ecommerce

St. Andrew's College of Arts, Science and Commerce

Bachelor of Commerce (BCom)