Sayan Roy
Vendor @Uber
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WORK HISTORY
Vendor @Uber
Addressed and tackled all the ground challenges and activities w.r.t. operations. Created a fruitful connection between demand and supply by knowing the ride hailing market.(including all means of transportation), Carried out customer and driver market surveys through callings and on ground interactions. Owned and delivered the planned activities on customer branding, marketing activity execution and verification. Have an immense knowledge on empathy towards understanding driver requirements and problems. Owned and delivered the planned activities on Driver branding, supply engagement, driver feedbacks & escalations. Highly understand the customer segment in the given targeted area of the city. Carried out Bi-weekly competitor customer pricing and driver payout assessment.
EDUCATION
DY Patil University
Master of Business Administration - MBA
ABOUT SAYAN ROY
An MBA with proven expertise in operations leadership, vendor management, and customer…
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