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Saulky Caceres
Senior Service Delivery Manager @Altán Redes
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WORK HISTORY
Senior Service Delivery Manager @Altán Redes
Ciudad de Mexico, MX
EDUCATION
I.U.T.I.R.L.A
Associated Degree in Computer Science, Informatics
Instituto de Estudios Superiores en Administracion (IESA)
High Performance Teams, High Performance Teams
SKILLS
ABOUT SAULKY CACERES
More than 20 years working in Telecommunications industry- Altan Network Shared (Post-Sale, Service Delivery, Customer Service Department)- Huawei (Roll Out, Implementation, Comissionning & Integration (C&I), Operation & Maintenance, Technical Support, Service Delivery and Global Support Center)- ALU-Nokia (IPRAN Operation & Maintenance)- ZTE (RNC [pack 5] installation and NodeB/eNodeB swaps for Telefónica Venezuela)- Different operators across Latin America:(Movilnet, Telcel and Movistar in Venezuela),(Telefonica Movistar in Peru),(TELESUR in Suriname),(CNT and Claro in Ecuador) and (TELMEX, AT & T and Altan Network Shared in Mexico), Scripting (XML and CLI). • More than 10 years as leader and manager of high-performance teams (operative and technical)• Experience on team performing (interview, evaluation and selection).• Problem solving skills at operations and business level under high level pressure.• E2E project management with a high focus on achieving objectives (operative quality and business-level results).• Managing presential or remotely engineer’s team.• Working and managing internally and externally teams.• Bidding processes with cooperators.• Following and reporting (daily, weekly and monthly) execution and advance of the deployment plan activities.• Coaching, mentoring and training new employees or coworkers.Goal:Transmit my knowledge and support telecommunications companies to grow and meet their objectives on time and with excellent quality. Expanding my knowledges and growing personally and professionally.Team Worker, High Performance Teams, Self-Learner, Supervisory skills, Controlled Performance under pressure, Huawei CDMA-EVDO/UMTS Certified, IELTS Certified, Supervising and Coordinating. Microsoft Office Computer literacy.
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