Satyajit Gahana
Area Business Manager @Oyo
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WORK HISTORY
Area Business Manager @Oyo
Kolkata, IN
1.Responsible for driving relationships with owners, resolving their grievances, owning Customer Experience and driving Operational efficiency.2. Driving learning and development of the team in conjunction with larger learning plan of the organization.3. Managing stock in the cluster to ensure constant availability of SRNs.4. Influencing owners with initiatives that result in the enhancement of the Take Rate.5. Ensuring adherence of OYO standards and quality measures in properties for outstanding guest experience.Taking ownership to win-back churned properties.Ensuring the local legal terms are adhered to and act as a bridge between different cross functional teams for conflict resolution.
EDUCATION
K J Somaiya Institute of Management
Master of Business Administration (M.B.A.), Retail Management
Times College of Science and Commerce, Bhubaneswar
Associate’s Degree, Science
Integral Education Centre, Indravati
High School
Synergy Institute of Engineering and Technology (SIET), Dhenkanal
Bachelor’s Degree, Electrical, Electronics and Communications Engineering
SKILLS
ABOUT SATYAJIT GAHANA
Experienced Sales and Business Development Manager with a demonstrated history of working…
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