Sathiyendiran Srinivasan

Senior Manager @Cognizant

London, GB

Spearheaded the global implementation and ongoing management of critical IT platforms, including Salesforce/Veeva CRMCultivated and maintained long-term strategic client relationships as the primary liaison for senior client leadership, consistently aligning IT services with strategic business objectives and exceeding expectations, resulting in client satisfaction increase, contract renewalsOversaw intricate global infrastructure transitions, facilitating seamless service onboarding and effective technology integration while mitigating disruptions and reducing downtime during complex change management processes.Managed comprehensive program financials, including budgeting, forecasting, and cost monitoring, ensuring strict alignment with financial targets and delivering cost savings & staying under budget with achieving ROI while providing transparent updates to stakeholders.Collaborated cross-functionally with sales, solutioning, and technology teams to harmonize service delivery across regions, ensuring consistent and integrated solutions globally.

Annamalai University

Master of Business Administration - MBA

Bharathidasan University

Bachelor of Science - BS