Sascha Bock
Technical Support Manager Software & Solutions @Dell Technologies
Leipzig, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2017 — Present
Technical Support Manager Software & Solutions @Dell Technologies
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enjoy to work in a transforming hyper-converged and software defined storage environment with young & skilled professionals to serve our customers with exceptional service\"
EDUCATION
2000 — 2003
Berufsakademie Glauchau
Diplom-Wirtschaftsinformatiker (BA), Business English, BWL, VWL, Programmierung, Projektentwicklung
SKILLS
IT-Service-ManagmentKontaktzentrumSupportIT Service ManagementChange ManagementOperations ManagementCall-CenterAvayaVendor ManagementCustomer SatisfactionKundenerfahrungSlaCall CentersService DeliveryTechnical SupportVirtualisierungItilManagementCustomer ExperienceBpoDienstleistungserbringungWorkforce ManagementInbound MarketingTeam ManagementProcess ImprovementOutsourcingContact Centers
ABOUT SASCHA BOCK
Enterprise Technical Support Manager at DELL EMC
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