Sarvsukh Anand
Quality Control Manager @Compass Group Canada
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WORK HISTORY
Quality Control Manager @Compass Group Canada
Toronto, ON, CA
Successfully managed comprehensive quality assurance audits (visual, hand hygiene, UV, and observational audits) acrossmultiple large, health care-related environments, including Brampton Civic Hospital, McMaster Children’s Hospital,Hamilton General Hospital, Juravinski Hospital & Cancer Center, and Joseph Grant Hospital. Spearhead compliance in Environmental Services with PIDAC and IPAC standards for all cleaning procedures, ensuring asafe and hygienic environment for patients, staff, and visitors. Coached, mentored, and evaluated over 50 Environmental Services (EVS) professionals, including new hires, on advancedcleaning protocols and standards. Contributed to HR planning, discipline, and union-related activities within a unionized healthcare environment. Managed cost control, budget planning, and variance analysis for Environmental Services operations. Enhance patient and customer satisfaction by implementing feedback collection mechanisms on cleaning service quality. Prepare monthly audit reports and summaries for hospital stakeholders.
EDUCATION
Alagappa University
B.S ( Hospitality & tourism management)
ABOUT SARVSUKH ANAND
Hospitality and facility management professional with 16 years of experience leading large-scale housekeeping operations for luxury hotels and corporate clients. Focused on driving operational excellence, compliance, and cost optimization while improving guest satisfaction. Led pre-opening and refurbishment projects, improving KPIs by 15% and reducing costs by 10%. Led and developed teams of over 500 staff across diverse cultures and environments, while improving vendor relations and driving process improvements to enhance operational efficiency.
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