Sarmad Ibrahim

Customer Success Manager Ibm Technology Sales, Canada Public Cloud @IBM

Toronto, ON, CA

I am a trusted advisor to IBM customers by enabling them to use IBM Public Cloud products to achieve their business objectives. I am a partner with customers to develop and execute success plans: organizational, programmatic, and technical strategies to meet their business objectives and stakeholder goals. I am working with customers to remove organizational and technical barriers and identify opportunities to help customers expand their use of IBM Cloud products. Further, I am an expert in best practices and organizational changes to accelerate their onboarding and migration plans. I am acting as a customer advocate for product features and requirements.

York University

Bachelor’s Degree, Computer Science