Sarfaraz Kureshi

Manager, Global Compliance @Amazon

Bengaluru, IN

Spearheaded a team of review specialist to ensure all listed products on the catalog are compliant. Developed a ML (Machine Learning) based solution to automate the review mechanism of the listings. Key projects include: creation of New Hire Orientation framework which helped improve the employee onboarding experience from 3.5 to 4.8 on a scale of 5. Designed a skip meeting mechanism to improve the input gathering from associates to leadership. The overall connections improved by 23%. Enhanced the capabilities of the ML solution to increase the output by 5X resulting in annualized head count savings of ~65HC. Reduced NVA (Non-Value Added) activities via Process Re-engineering, Cost of Rework and automation, resulting in annualized head count savings of ~80HC. The initiatives helped with GMS savings of ~$10mn per year. Strategized the transaction audit mechanism resulting in DPMO improvement of 15%. Evaluated the current performance management and devised new Scorecard patterns and helped standardized the annual appraisal method.

St. Xavier's High School

High School, Science

WNS Global Services Pvt Ltd

Basics of Lean & Six Sigma, Project Management

Karnataka State Open University (KSOU), Mysuru

Bachelor of Commerce - BCom, Business/Commerce, General

Simplilearn Alumni

Data Analyst Master's Program , Analytics

NIESBUD (National Institute of Entrepreneurship and Small Business Development)

Digital Marketing Certification, Marketing

Indian Institute of Management Visakhapatnam

Executive Professional Program in Advanced Corporate Strategic Management, Business Administration and Management, General