Sara Rayner

Sales Operations & Enablement Manager @Tripleseat

Concord, MA, US

Work directly with the CRO and VP of sales to create and maintain a streamline sales process. • Serve as the main point of contact for the Sales Team and address calls for most general business issues. • Help support and enable the sales team to drive efficiencies and competency in all Tripleseat sales tools (Salesforce, Outreach, Chili Piper, InsightSquared, Tripleseat Demo site). • Ensure that the sales team has the correct and up to date reporting, tools, and processes to run effectively and efficiently. Including pipeline, forecast, close won process, reporting, and cadence of the business. • Own, maintain and refine process for reviewing, reporting and evaluating the health of the sales pipeline and close-won processes. • Initiate and lead projects to apply best practices and improve sales operations. • Work effectively with internal support departments (Billing, Marketing, Onboarding, and Product and Development) to develop effective sales strategies that promote sales to new and existing customers. • Understand and address \"internal\" customers\" questions and objections. • Be the voice of operations and enablement and help align internal processes to fit company needs. • Maintain comprehensive process documentation.

Keene State College

Bachelor of Science (BS), Early Childhood Education and Teaching

Keene State College

Bachelor of Arts (BA), Psychology