Sanya Srivastava

Customer Service Associate @Zomato

Lucknow, UP, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Customer Service Associate @Zomato

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Gurugram, IN

EDUCATION

2015 — 2018

University of Lucknow

B.COM

2020 — 2022

SaiBalaji Group of Institutes (IIMS | SBIIMS | IIMHRD)

PGDM

ABOUT SANYA SRIVASTAVA

Sales professional with 11 months of experience in Direct/Inside Sales• Specialist in Sales and Marketing.• Public Speaking• Team leadershipSKILLS & EXPERTISE• Tools: MS Office (Word, Excel, PowerPoint & Outlook)• Functional Skills: Lead Generation, Upselling, Active listening and strong communication.• Trainings/Workshops attended: FMCG Industry Dynamics, Disney+Hotstar India, FMCD Industry Dynamics, Dabur Marketing Strategies, Cadbury Marketing Strategies, Marketing Research & About Dairy Products.EXTRA-CURICULLAR/ACHIEVEMENTS• Perfect attendance award in 2018• Actively Participated and won in Quiz Competitions at graduation level.• Participated in various competition for Debate, Dancing and Singing Competition in college cultural programs.• Won various Speech Competition during school and college days.• Participated and helped in organising various donation drives (Clothes and Blankets) for orphanage/under-privileged.• Organised Blood Donation camps at multiple locations within Lucknow.• Actively participated in Swachh Bharat Abhiyaan drives across the city.PROJECTS• Field Project with Hershey’s India on “Study of festive season offers offered by Hershey’s”• Live Project with Nestle India on “Study of customer perception towards Nestle products”

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Sanya Srivastava — Customer Service Associate at Zomato in Lucknow, UP, IN | Unifers