Siddharth Dinesh Kumar

Customer Experience @Zomato

Bengaluru, KA, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2024 — Present

Customer Experience @Zomato

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Gurugram, IN

Making the customer experience with Zomato a bit more memorable and a lot more enjoyable. Some of my responsibilities are: i) Providing feedback regarding internal processes to optimize the in-app customer experience as well as the delivery and post-delivery experience of customers on Zomatoii) Being a part of special pilot projects to increase customer retention on our Handling customer queries and concerns with the hope of providing a memorable and enjoyable customer experience each and every timeiv) Building District operations during peak demand due to a large influx of new customers

EDUCATION

2021 — 2024

Christ University, Bangalore

Bachelor's Business Administration

2020 — 2021

Birla Public School, Doha, Qatar

Commerce with Maths

ABOUT SIDDHARTH DINESH KUMAR

I am currently a Customer Experience Associate at Zomato working towards making the customer experience with Zomato a bit more memorable and a lot more enjoyable. I had completed my BBA at Christ University with a specialization in marketing. Other than marketing, I have an avid interest in Product Management, Business Development, and Strategies for Sustainability. I am also an avid reader, particularly books in the fields of Business and Economics. I\'m always looking to learn from different people across various industries and would love to connect with like-minded individuals

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