Santhosh Sasidharan
Director @United Site Services
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WORK HISTORY
Director @United Site Services
I’m responsible for the day-to-day and long-term execution of enterprise technology across Sales, Operations, and Finance, with direct accountability for platform stability, security, and delivery outcomes. This includes setting priorities across enterprise applications and engineering, making architecture calls, and ensuring systems scale reliably as the business grows.I lead architecture governance and integration efforts across Salesforce, NetSuite, Acumatica ERP and enterprise data platforms, ensuring systems are resilient, well-integrated, and operationally sound. A major focus of my work has been reducing complexity in the application landscape through legacy modernization and platform consolidation.I guide teams on how software is built and delivered, introducing AI-enabled practices that improve engineering efficiency while maintaining strong technical controls. I also invest heavily in leadership development, building and mentoring engineering managers and senior leaders to improve execution quality and ownership across teams.I work closely with executive leadership on technology investment decisions, helping balance near-term delivery with long-term platform health. I also oversee vendor relationships, budgeting, and consolidation initiatives to drive better cost efficiency and system performance.Selected Impact: Drove $3M in annual cost savings through platform consolidation; architected pricing and fuel surcharge systems generating $15M in revenue growth; modernized billing platforms to improve accuracy by 16% and reduce processing time by 35%; delivered CPQ and asset management solutions that reduced order processing time by 50%.
EDUCATION
Savitribai Phule Pune University
Bachelor's degree, Computer Engineering
University of Massachusetts Dartmouth
Masters, Computer Science
University of Redlands
Master of Business Administration - MBA, Business Administration and Management, General
SKILLS
ABOUT SANTHOSH SASIDHARAN
I’m an enterprise technology and engineering leader with 15+ years of experience building and scaling platforms that support revenue, operations, and growth. I currently lead both Enterprise Applications and IT Engineering, with end-to-end ownership of strategy, architecture, delivery, and day-to-day operational health across mission-critical systems.I bridge business strategy and technical execution, helping turn business priorities into clear technology roadmaps. I partner closely with C-suite and senior leaders to make tough architecture decisions and ensure platforms scale, stay secure, and hold up over timeI lead distributed teams responsible for a complex ecosystem that includes Salesforce, NetSuite, Acumatica ERP, MuleSoft, and enterprise data platforms. I also chair architecture governance to keep technical standards high without slowing teams down. A big part of my focus is modernizing legacy systems, simplifying the application landscape, and designing architectures that lower cost, improve performance, and create room for growth.I’m actively pushing AI-enabled engineering practices into how teams work day to day - using AI to improve code quality, shorten delivery cycles, and increase predictability without sacrificing rigor. I care deeply about building strong leaders, and I spend a lot of time mentoring managers and senior engineers to operate with ownership, clarity, and confidence.Earlier in my career, I was a hands-on architect and developer, which still shapes how I lead today. That builder’s mindset helps me stay grounded in reality while scaling teams, platforms, and outcomes - balancing innovation with reliability and real business impact.
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