Sanoj Prajapati
Information Technology Assistant @DMart - Avenue Supermarts Ltd
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WORK HISTORY
Information Technology Assistant @DMart - Avenue Supermarts Ltd
Thane, IN
Provided technical support and troubleshooting for end-users across Store and DC. • Used Jira for tracking bugs, reporting issues, and collaborating with development and QA teams during UAT cycles. • Managed user access, password resets, and coordinated with HO team for SAP, Digital compliance issues. • Conducted system validations, inventory GRN processing, and IT asset management. • Ensured timely resolution of tickets through coordination with vendors and internal teams. • Maintained logs and documentation of IT incidents and resolutions.
EDUCATION
University of Mumbai
Bachelor of information & technology
ABOUT SANOJ PRAJAPATI
Motivated IT professional with a strong foundation in SQL, Microsoft Dynamics 365, LS…
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