Biswabrata Chakravorty

Group Chief Digital & Information Officer @DMart - Avenue Supermarts Ltd

Mumbai, MH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Group Chief Digital & Information Officer @DMart - Avenue Supermarts Ltd

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Mumbai, IN

Drive the digital and IT strategy for the group. Strengthening the technology capability and maturity across IT ops, platform engineering, cyber and IT governance. Inculcate and incubate agile as a way of life in technology - leveraging data and AI.

EDUCATION

1990 — 1994

Jadavpur University

BEE, electrical

1998 — 2000

Indian Institute of Management, Calcutta

PGDBM, systems

SKILLS

Software DeploymentVendor ManagementIT StrategyErpSdlcBpoProgram ManagementStrategyPmoBusiness TransformationBusiness ProcessBusiness IntelligenceManagementProcess ImprovementGovernanceTeam ManagementOutsourcingBusiness AnalysisCrmBusiness Process ImprovementCustomer Relationship Management (Crm)Software Development Life Cycle (Sdlc)Project Management Office (Pmo)

ABOUT BISWABRATA CHAKRAVORTY

Biswa has been intimately involved in more than two decades of technology strategy, execution and transformation roles across leading leading Banks and Insurance organizations such as IndusInd Bank, Barclays Bank, Bank Of America, ICICI Prudential, Cigna TTK and Reliance Life Insurance.In AvenueSupermarts he will be driving the pan organisation digital and tech strategy. This will involve developing new tech capabilities, using agile engineering practices, developing and executing a fit for purpose analytical and AI capability to support a growing business. He will be responsible for keeping the organisation aligned to new cyber security challenges and prepare roadmaps for improved controls and governance. Driving digital transformation across customer journeys, influencing the modernisation of the application stack using cloud and containerisation and create data warehouse and analytics capability are some of his strategic priorities.In his earlier assignments in Banking for IndusInd Bank he has been responsible for end to end technology strategy solving for huge surges in digital payments, vastly improving digital conversion and engagement for customers while staying relevant on emerging cyber security threats. In Barclays and Bank of America he was responsible for developing a go to market strategy for Europe markets for Barclays, a strategic benchmarking of technology competences across key dimensions for EMEA countries, driving an in house technology captive setup for BofA in India, setting up a strategy and governance unit for Barclays technology in India among others. He is a strategic leader developing tech roadmaps benchmarked to global practices, taking forward decisions on tech platforms like K8s, cloud and such. With a background in complex program executions - some examples being complex programs for the payments setup for Barclays in North America-he played multiple roles in this program to in source the entire banking stack reusing components and migrate the clearing processes from JPMC. He has proven expertise for implementations at scale like Peoplesoft, a document management COE on FileNET, several CRM implementations like Microsoft Dynamics, Goldmine; data architecture and BI strategy (SAS, SQL 2017, power BI, SAS VA). He has deep knowledge of insurance in his roles as CTO for Reliance Life Insurance and CIO for Cigna TTK Health Insurance. His role there was bringing about business transformation through modernisation of technology assets.

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