Sanjmeet Kaur Abrol
Sr Manager, Ai Product & Engineering- Head of HR Ai Coe (Principal Data Scientist, Official Title) @IBM
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WORK HISTORY
Sr Manager, Ai Product & Engineering- Head of HR Ai Coe (Principal Data Scientist, Official Title) @IBM
Armonk, NY, US
Led IBM’s HR GenAI transformation, defining vision and deploying the AskHR GenAI Assistant, a multi-assistant platform serving 250k employees across 15 HR domains (Compensation, Benefits, Payroll, Global Mobility, etc.).2. Architected IBM’s enterprise RAG strategy, boosting answer precision/recall by 30%+ and replacing legacy dialogue workflows with retrieval-augmented knowledge workflows.3. Directed a 40 member team, with direct management of 15 AI Architects, Engineers, and Product Managers, delivering two GenAI releases in under 12 months in partnership with IBM CIO, Research, and Software.4. Influenced IBM’s product portfolio as “Client Zero” for WatsonxOrchestrate, shaping design and backlog priorities for agentic orchestration and RAG workflows now embedded in the product platform.
EDUCATION
Columbia University
Master of Science - MS, Data Science
Maharaja Surajmal Institute Of Technology
Bachelor of Technology (BTech), Information Technology
ABOUT SANJMEET KAUR ABROL
I’m a seasoned AI Product and Engineering Leader with over 8 years of experience designing and scaling enterprise AI solutions. The past 5 years, my focus has been at the intersection of people research, product leadership, and AI.At IBM, I recently led the GenAI transformation of HR technology, architecting and launching the AskHR GenAI Assistant, a multi-assistant platform unifying 15 HR domains and supporting 250K+ employees globally with over 100K weekly active users. Our work improved answer precision/recall by 30%, replaced scripted flows, and reshaped IBM’s employee experience.Beyond delivery, I’ve shaped IBM’s AI product roadmap as a Client Zero for Watsonx Orchestrate and serve on IBM’s Responsible Technology Board, ensuring responsible and enterprise-ready adoption. I’ve also led employee research solutions that directly influenced workforce strategy: a Compensation Advisor, a Skills Inference model, and a Job Recommendation engine. Recognized with honors such as the IBM Golden Circle Award, I combine technical depth (AI/ML, RAG, Agentic systems) with product leadership and workforce research to deliver over $200M in measurable business impact. Always open to discussions on applied AI product leadership, future of work, and the evolving landscape of generative AI!
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