Sandrine Causse
Director, Business Management & Governance (Cao Technology Group) @TIAA
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WORK HISTORY
Director, Business Management & Governance (Cao Technology Group) @TIAA
Jacksonville, FL, US
Lead financial and operational governance for a large enterprise technology portfolio. Serve as senior business partner to Finance leadership and technology executives, strengthening portfolio discipline, enhancing financial transparency, and aligning workforce and funding decisions with strategic priorities. Partner cross-functionally with Finance, Sourcing, HR, Compliance, and the Chief of Staff organization to improve planning accuracy, reinforce controls, and support enterprise financial goals.Key Achievements: • Delivered meaningful cost optimization by embedding structured governance and financial controls across workforce management, portfolio funding, and vendor oversight. • Built and institutionalized governance frameworks across labor and software portfolios, strengthening compliance, transparency, and enterprise accountability. • Established end-to-end financial and process governance for Technology’s strategic portfolio within TIAA’s partnership with Accenture. Partner with Finance, Sourcing, the Chief of Staff, Contract Management, and Accenture teams to manage the full lifecycle—from intake through approval—ensuring cost accuracy, contract-to-worker alignment, utilization tracking, and timely issue resolution. • Lead global teams across the U.S. and India, fostering accountability, collaboration, and strong cross-functional partnership across business, finance, risk, and delivery teams.
EDUCATION
University of North Florida - College of Business Administration
Master of Business Administration (MBA)
École Supérieure de Gestion, Paris, France
Bachelor of Business Administration
ABOUT SANDRINE CAUSSE
I’m a finance and business management leader with deep experience in Financial Planning & Analysis (FP & A), specializing in bringing structure, transparency, and accountability to complex, cross-functional organizations. I help senior leaders make informed, data-driven decisions by bridging financial governance, strategic planning, and execution across diverse enterprise stakeholders.As part of the Chief Administrative Officer (CAO) organization within TIAA’s Technology group, I establish governance and strengthen financial oversight across a large, multi-year technology portfolio. My work ensures that planning, funding, and workforce decisions remain aligned with strategic priorities and enterprise financial goals through clear frameworks, analytics, and close partnership across business, finance, risk, and delivery teams, as well as external strategic partners.In addition to governance, I bring a strong focus on modernization and efficiency — designing scalable, automated approaches that improve transparency, reduce manual effort, and enable more timely, confident decision-making, with this work recognized at the enterprise leadership level.Before joining TIAA, I spent nearly a decade at J.P. Morgan leading FP & A for the Correspondent Mortgage Channel within Home Lending. Working in a highly market-driven environment sharpened my ability to translate macroeconomic and market signals into actionable forecasts, simplify complexity, and align financial strategy with operational outcomes.Earlier in my career, I supported Capital Markets and Portfolio Accounting at EverBank, building the analytical foundation that continues to guide how I approach forecasting, governance, and performance management today.I’m known for bringing clarity to complexity and creating the governance, insights, and trusted partnerships that enable smarter, faster, and more confident decisions — particularly in environments undergoing change, scale, or transformation.
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