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Sandrine Umutoni
Financial Travel Experience Counselor @Cwt
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WORK HISTORY
Financial Travel Experience Counselor @Cwt
PL
Create and modify travel bookings (plane, car, train, hotel) for moderately complex accounts- Act as a trusted advisor by offering travel advices to travelers- Analyzed problems reported by travelers via phone, chat or mail, contacted the travel partner and provided a solution- Resolved complex problems occurring from non-standard and multi-destinations trips, ticket exchanges and complex fares.
EDUCATION
Universiy of economics and human science in warsaw
Master's degree
KIGALI INDEPENDENT UNIVERSITY
Bachelor's degree
ABOUT SANDRINE UMUTONI
With a professional background in the fields of customer care, financial analysis and…
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