Sandra Sherman
Senior Director, Lending Servicing & Strategy @CIBC
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WORK HISTORY
Senior Director, Lending Servicing & Strategy @CIBC
Responsible for providing the strategic direction for the Lending Solutions Contact Centre, while leading a cross functional team of 300+ passionate and dedicated team members including Inbound Credit Sales, Creditor Insurance Helpline, Mortgage Servicing, Credit Escalations, Mortgage Internal Queue, Lending Support and Offline teams; across multiple geographies.
SKILLS
ABOUT SANDRA SHERMAN
A dynamic and highly motivated senior leader with a consistent track record for making an impact quickly, driving results, building engaged and successful teams, while raising the bar to move the business forward. A recognized employee and customer experience focused leader that inspires teams to achieve their full potential.
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