Sandra Braga Davidson

WORK HISTORY

EDUCATION

ABOUT SANDRA BRAGA DAVIDSON

I am a Renewals and Sales Operations professional with over 10 years of experience, passionate about client services, technology and cybersecurity.Working at companies like Philips Lighting, Nokia and Bloomberg I developed collaboration skills and reached excellent results while growing revenue and bringing a positive vibe to my teams. Let\'s reach targets and have fun while doing so.Some of my skills:* Salesforce and Sales technology tools. Engaging Sales and GTM teams to make the most of CRM, ERP and other systems. Paying attention to how technologies can help improve Sales processes.* Data Analysis and Insights. Using data to find opportunities, mitigate risks, and provide insights to stakeholders.* Cross-Functional Collaboration. Experience working closely with a variety of teams (including but not limited to Finance, Legal, Marketing, Product, Engineering, and Customer Success) and using findings to develop strategies, increase client adoption, improve sales, provide excellent client services and successfully renew software subscriptions.* Process Improvement. Monitoring and mapping processes. Finding optimization opportunities and automation streamlining processes for increased efficiency and effectiveness.* Attention to Detail and Communication. Carefully observing data and conveying insights clearly to stakeholders.* Forecasting, Metrics and Data Hygiene. Making sure to have clean and accurate data input, to ensure trends, forecasting and metrics are accurate.* Project Management. Involved in cross-functional projects, managing quotes, timelines and tasks to ensure that products, projects, sales and renewals are successful.* Remote Collaboration. Sales teams are usually on the go, and I make sure to use remote collaboration tools and effectively provide the support needed by the Sales teams.Some results:* On-time renewal increased by 47% at OfficeSpace Software.* During my tenure at Canada Bread, the adoption of the Ordering system went from 68% to 94%.* At Philips Lighting managed several highly profitable projects, including the Salesforce Tower, the tallest building in San Francisco.* Selected one of the top 10 best Customer Service Representatives of the Americas at Bloomberg. Also at Bloomberg my work with the Brazilan Public Sector procurement helped increase sales by 12% in the Central Bank of Brazil account.* Working with Brazilian Customs and Nokia exporters the import cycle time was reduced from 180 days to an average of 45 days. The import costs were also reduced by 26%.Please feel free to add me to your network.