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Sandra P. Escallon Contreras
Delivery Director @Globant
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WORK HISTORY
Delivery Director @Globant
Mexico City, MX
EDUCATION
Instituto Asgard, Caracas, Venezuela
Terapeuta en Constelaciones Familiares y Terapia Sistemica, Sicologia
Escuela EIDHI, Mexico
Advanced Coaching Skills, Coaching
Instituto Venezolano de PNL
PNL Practitioner, PNL
TISOC
Coach, Human Resources Management and Services
Universidad Nacional de Colombia
Ingeniera de Sistemas, System Engineering
Universidad de la Sabana
Diplomado en Recursos Humanos, Human Resources Management/Personnel Administration, General
Centro de Constelaciones Sowelu
Especialista en Coaching Sistemico, Coaching
ABOUT SANDRA P. ESCALLON CONTRERAS
26 years+ experience in Project Management, Service Delivery, Coaching, CRM, Consulting, training and leadership within Information Technology across a diverse range of industries and roles. Pragmatic visionary with a positive attitude and steadfast commitment to excellence. Fresh leadership style with highly effective planning, organizational, and communications skills and a solution-oriented approach to solving problem. Demonstrated ability to instill a common vision and develop a dynamic successful team based on trust and mutual respect.During last 3 years, I ́ve been working as Delivery Manager on Salesforce Transformation Projects in Mexico for clients like ABInBev, Azteca, Canon, HDI, Telcel, Toyota, Palacio de Hierro, etc.I\'ve also worked for several years in outsourcing area focus on Six sigma Lean, ITIL and Project/Account & Resource Management with experience in IT environments, Service Desk, IT outsourcing projects, Six Sigma Lean Methodology, Customer Service and Personal Management. With high disposition to learn and be part of team in which I could develop my skills, increase my knowledge and offer my experience to my clients.I have worked in bilingual English/Spanish environments which have given me the opportunity to handle International Standards of service and engineering over different kinds of projects involving key projects, lean improvements, outsourcing and communications.HIGHLIGHTS• Profit & Loss management• Business & IT Alignment• Team Building & Leadership• Operations Management• Customer Relationship Management• Service Delivery Management
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