Sandip Singh

Senior Business Analyst @Kore.ai

Hyderabad, IN

Designed and established a standardized Gen AI based speech analytics implementation process to enable scalable, cross-functional deployment across the organization, improving adoption, consistency, and time-to-value for new rollouts.• Delivery Partner Management: Manage delivery partners for Kore products implementation, ensuring seamless implementation and alignment with business goals.• Guiding Business & Requirements Analysis by helping them engage with stakeholders (business leaders, data scientists, developers) to gather insights, define AI solution objectives, and document business and technical requirements.• Support partners in Solution Design, ensuring they develop AI-powered solution, including chatbots and contact center automation, that effectively meet business needs.• Project & Stakeholder Management: Support project planning, execution, and monitoring while ensuring clear communication of findings and recommendations to stakeholders.

Bengal College of Engineering and Technology (BCET), Durgapur

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

Bengal College of Engineering and Technology

B-Tech, Electronics and Communications