Ruchi G.

Vice President Product Management @Kore.ai

San Francisco, CA, US
MOBILE NUMBERS
+14•••••••48

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WORK HISTORY

Jan 2023 — Present

Vice President Product Management @Kore.ai

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Bringing the power of AI Agents and Generative AI to People and Businesses.AI first Omnichannel Contact Center, AI Agents, Conversational Interfaces, SmartAssist, AgentAssist, AI first Quality Management, Strategic Partnerships & Integrations

EDUCATION

N/A

Institute of Engineering and Technology, India

B.Tech, Electronics and Communications Engineering

2003 — 2005

Stanford University

MS, Electrical Engineering

N/A

University of California, Berkeley, Haas School of Business

Advance Certification in Product Management for Executive Development

SKILLS

Contact CentreProduct Life Cycle ManagementSocial MediaOemDigitizationEntrepreneurProduct MarketingCollaboration SolutionsIpHealthcareSoftware as a Service (Saas)MobileCustomer Relationship Management (Crm)Business AlliancesProduct StrategyChannelCompetitive AnalysisStart-UpsLicensingIotVideoProduct ManagementGlobal Business DevelopmentVoipWeb 2.0Unified CommunicationsSaasContact CentersStrategySocial Networking StrategiesEnterprise SoftwareStrategic PartnershipsAutomationGo-to-Market StrategyAlliancesVirtual AssistantCloud ComputingEntrepreneurshipStrategy DevelopmentPartner Management

ABOUT RUCHI G.

I help people connect, collaborate, and create. My expertise is in helping businesses achieve Product Market Fit in the area of Collaboration, Conversational AI, Generative AI, CCaaS, UCaaS, SaaS, GTM motions and partnerships etc. Expertise in Portfolio and Product Management, Strategy, Marketing, GTM, Business Development, defining new product/solution offers and taking them from business commit to general availability. Led product/solution through its lifecycle, contract negotiation with OEMs/vendors.18+ yrs of deep understanding of the technology industry – Internet of Things (IoT/IoE), Digital Experience/Digitization, Unified Communication, Collaboration, Artificial Intelligence (AI), Machine Learning, NLU, NLP, Virtual Assistant, Automation, Conversational AI, Machine Learning, Workflows, Cloud, SaaS/UCaaS, IP Telephony, API/SDK, Voice, Video, Social, OmniChannel, Customer Journey, CRM, Analytics, Mobile, Contact Centers. Vertical solutions - Banking & Financial Services, Healthcare, Retail, Services, Education, Public / Govt Sector, Hospitality & Travel, Tech, Media & Telecom etc. Entrepreneurial and results-driven. Experience in Patent filing. Seasoned Speaker at various Conferences & Summits. Non-profit board member.

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