Sanaya Dhamodiwala
Hotel Lead at Petshotel @PetSmart
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WORK HISTORY
Hotel Lead at Petshotel @PetSmart
Toronto, ON, CA
Led a team of 15+ associates and collaborated with top management to enhance operationalefficiency at Petshotel, resulting in a 20% improvement in overall customer satisfaction.• Managed daily operations and planned special events, increasing guest attendance at holiday eventsby 30% through strategic event planning and execution.• Developed and executed seasonal marketing strategies that boosted sales by 25% during peakholiday seasons.• Oversaw labor management and operational coordination, reducing staff turnover by 15% andoptimizing capacity control.
EDUCATION
Junior College Narsee Monjee College (Mumbai University)
HSC, Commerce
Institute of Hotel Management - Aurangabad
BA(hons), Hotel Management
University of Leeds
Msc, International Marketing
SKILLS
ABOUT SANAYA DHAMODIWALA
Marketing, communications, and events professional with 10+ years of experience…
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