Jessie Thomas
Sr Director of Store Operations - Process & Execution @PetSmart
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WORK HISTORY
Sr Director of Store Operations - Process & Execution @PetSmart
I am currently associated with PetSmart Inc as Sr. Director of Store Operations, and I lead a process team managing all store processes throughout chain, including inventory management, digital store sales, pet care, and front-of-house operations. I drive engagement, operational excellence, and improved sales by directing team defining initiatives, steering projects, and rolling out key programs. I oversee team engaging with merchants and other home office partners for proper execution of enterprise initiatives. I fulfill rollout of merchandising expectations to positively influence company\'s financials. I supervise store development team opening and closing stores. A few key achievements in this tenure include: • Implemented effective action plans for continuous operational excellence. • Enabled stores to meet and exceed key performance indicators by sharing feedback with home office partners. • Maximized sales opportunities by directing team tasked with remodeling of stores.
EDUCATION
University of Arizona
Bachelor of Science (BS), Business & Psychology
SKILLS
ABOUT JESSIE THOMAS
While others may take pride in meeting standards, my passion is for delivering service…
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