Sana M. Pour
Solutions Specialist @Alorica
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WORK HISTORY
Solutions Specialist @Alorica
Montreal, QC, CA
EDUCATION
University of Kurdistan, Sanandaj
Environmental Science
Kurdistan University of Medical Sciences
Medicine
Concordia University
Computer Engineering (BEng)
ABOUT SANA M. POUR
A results-driven IT professional with over 7 years of experience in IT analysis, technical support, and project management. Proven ability to lead cross-functional initiatives, analyze complex systems, and implement solutions that align with business goals. Skilled in managing end-to- end project lifecycles, supporting enterprise technologies, and improving operational efficiency through process optimization. Recognized for strong problem-solving skills, clear communication, and a collaborative approach that drives successful project outcomes and enhances user satisfaction.
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