John Digiandomenico

SVP of Sales @Alorica

Salt Lake City, UT, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2018 — Present

SVP of Sales @Alorica

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Salt Lake City, UT, US

Responsible for running Alorica\'s Banking, Financial Services / FinTech and Insurance sales. Lead a team of experienced sales professionals in the three individual verticals of Banking, Financial Services / FinTech and Insurance. Focused on selling traditional Contact Center Services combined with Process Transformation and Digital Solutions including: Consulting, Design Thinking, Data Analytics, Robotic Process Automation, Chatbots, Customer Life Cycle Management (CLM) and Back-Office Transactional services to improve the overall customer experience.

EDUCATION

1986 — 1988

Hudson Valley Community College

Associate of Science (AS), Mathematics and Computer Science

1988 — 1990

Rensselaer Polytechnic Institute

Bachelor of Science (B.S.), Industrial Engineering

SKILLS

Call CenterStrategic PartnershipsStrategic PlanningCross-Functional Team LeadershipVendor ManagementBusiness DevelopmentOperations ManagementTeam LeadershipBusiness Process ImprovementSales ManagementManagementMarket ResearchTeam ManagementBpoOutsourcing

ABOUT JOHN DIGIANDOMENICO

Accomplished Digital Transformation and Business Process Outsourcing sales professional with over 26 years of experience in sales and sales management. A strong entrepreneurial drive and work ethic consistently delivering results with innovative and creative problem solving solutions. Highly competitive success oriented sales executive with effective leadership and communication skills. Competent sales professional proficient in building and maintaining loyal customer relations based on trust, communication and effective problem solving approaches. Positive motivator, leader and retainer of enthusiastic and highly successful teams.

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