Morrow Sam

Customer Service Advisor @Vodafone

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2017 — Present

Customer Service Advisor @Vodafone

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Manchester, GB

I am currently working as a remote worker. The position involves customer service and helpdesk support for businesses by telephone and email.

EDUCATION

1982 — 1984

Birmingam College of Food and Domestic Arts

Professional Catering Crafts Diploma, Professional catering crafts

1979 — 1982

Hampstead Hall Comprehensive, Birmingham

GSE & CSE's, General education

SKILLS

Loss PreventionTeam ManagementStore ManagementTeachingTime ManagementCustomer ExperienceVisual MerchandisingMotivational SpeakingBudgetsMicrosoft ExcelPowerpointResearchPosMerchandisingRecruitingManagementStrategic PlanningPublic SpeakingInventory ManagementCoachingRetailOutlookWindowsPerformance ManagementEmployee TrainingRetail SalesNegotiationEnglishTrainingCustomer SatisfactionStore OperationsProfessional ServicesMicrosoft WordCustomer ServiceMicrosoft OfficeSales

ABOUT MORROW SAM

Sam Morrow – LinkedIn ProfileHEADLINE: Versatile retail management professional skilled in managing and developing high performing, customer focused teams SUMMARY I am a people focused, goal orientated retail management professional with a passion for driving revenue and increasing customer service levels through training, development and performance management. I am a strong communicator, skilled in building rapport with customers, developing positive relationships with staff and collaborating with senior executives to influence business decisions.I enjoy analysing processes and creating and developing new ways to improve efficiency, service and procedures. I have successfully implemented numerous training programmes, recruited and developed large and small teams, and added significant value in each of my roles.Innovative and commercially astute, committed to exceeding expectations, I am totally focused on business objectives and develop robust strategies, which consistently deliver results. I am energetic, maintaining high standards of integrity, and welcome opportunities to connect.Specialties: People Management | Performance Management | Training & Development | Customer Service | Retail Management | Operations Management

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Morrow Sam — Customer Service Advisor at Vodafone in Manchester, GB | Unifers