Samira Pahlavan

Sales Ticketing Manager @Cyrus Travel

Los Angeles, CA, US

Maintain and develop good relationship with customers/agencies through personal contact or meetings-Display efficiency in gathering market and customer data to enable negotiations regarding variations in prices delivery and customer specifications to their managers-Research market conditions and competitors\' sales trends-Monitoring and sorting Amadeus (GDS) system queues to maintain quality control-Issuing Domestic and International tickets, refund, MCOs, Excess Baggage-Arrange reservations and proper routings for passengers and agencies by using Amadeus system-Carrying out Reservation/Booking, Ticket Sales and after sales. And support Travel Agents with all ticketing/after ticketing queries and difficulties-Contributing to achievement of assigned targets to be met according to the policies of the Company- Monitor, Analyze, and Interpret sales revenue with all different airlines and report to direct manager-Secure new client sales and retention through customer service-Monitoring weekly sub-agent sales report

AZAD UNIVERSITY

TEHRAN; BACHELOR, ENGLISH

Islamic Azad University

BACHELOR, ENGLISH TRANSLATION

ENGLISH TRANSLATION

Bachelor's degree