Sam Bowley
Head of Business Change, Intelligent Infrastructure @Network Rail
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WORK HISTORY
Head of Business Change, Intelligent Infrastructure @Network Rail
Change management leader for a complex digital transformation programme delivering new technology to end-users. I direct the strategy required to embed large‑scale people change, leading teams across business change, learning & development, communications and industrial relations. As part of the senior leadership team, I am accountable for the business change vision and end‑to‑end delivery.Key skillsStrategic Planning • Designed and implemented the change strategy from project inception, embedding behavioural and cultural considerations to strengthen end-user engagement and raise the profile of change across the programme.Capability Development • Built team capability to deliver people‑centred change, enabling sustained adoption of digital tools across rail disciplines.Stakeholder Engagement • Established strong relationships with senior leaders across routes, regions and the Technical Authority, driving alignment and leadership‑led change.Continuous Improvement • Enhanced change methodology and tools, creating improved templates (e.g. change impact assessments, success criteria) to increase consistency and efficiency.Governance & Risk Management • Standardised best‑practice approaches, ensuring compliance and reducing uncertainty through effective risk mitigation.Communications & Learning • Oversaw development of comms and learning materials pre and post go‑live, supporting adoption, cost reduction and innovation.Culture & Collaboration • Built a collaborative, open team culture that removed silos and accelerated problem‑solving.Data‑Driven Adoption • Led creation of Power BI reporting and an automated adoption dashboard, enabling targeted interventions and supporting long‑term BAU adoption.Additionally, I am leading on the embedding of Microsoft Copilot M365 across Finance & Business Support. Adoption continues to grow, supported by an expanding library of use cases contributing to the organisation’s AI business case.
EDUCATION
Charters
A Levels
The University of Sheffield
BA Hons 1st, Psychology
ABOUT SAM BOWLEY
Versatile leader with a background in business change and talent management. Proven track record in collaborating with senior business leaders and diverse stakeholder groups to deliver people-focused solutions to achieve strategic objectives. Motivated to embed sustainable change that drives improved performance, a positive workplace culture and optimal benefits realisation. Experienced in developing high-performing teams and creating an environment of collaboration, accountability, and best practice.
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