Samathmika Sam Balaji
Principal Learning Experience Program Manager @SoFi
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WORK HISTORY
Principal Learning Experience Program Manager @SoFi
Salt Lake City, UT, US
Learning architecture and delivery strategy for the Talent Management Business unit with full accountability for Learning Impact and ROI aligned to business goals- Serving as a key liaison between senior leadership, business unit heads, and external partners to ensure learning initiatives address critical business needs and are endorsed at the executive level- Leading the development and optimization of the company’s learning ecosystem (LXP and Learning technology Solutions) ensuring integrations with other systems (e.g, HRIS) to support modern learning methods (blended learning, microlearning, etc.)- Implementing data-driven strategies to measure and continuously improve learning effectiveness and ROI, leveraging analytics and AI tools to predict future learning needs- Leading initiatives to develop leadership capabilities across the organization, including the design and facilitation of high-impact leadership programs, coaching, and mentorship for emerging leaders and training for the Board of Directors and Executives.
EDUCATION
Padma Seshadri Bala Bhavan Sr. Secondary School, Chennai
High School/Secondary Diplomas and Certificates
University of Madras
Bachelor of Arts - BA, English
University of Leeds
Master of Arts - MA, TESOL
ABOUT SAMATHMIKA SAM BALAJI
Experienced learning and development manager and people leader, with advanced knowledge of curriculum design for adult learning, monitoring and evaluation, needs assessments and learning impact surveys and providing 360° feedback. Highly skilled learning architect with a strong background in instructional design and corporate learning with demonstrated expertise in designing and delivering performance-based training for strategic technology-enabled and virtual learning programs with key focus on micro-learning, solution-based product training, audio-visual learning and gamification of course content. TECHNICAL SKILLSTraining methodology: Benchmarking and assessment, Cross-training, Web-based training, E-learning, Collaborative learning, Blended learning, LX DesignLearning design: SCORM, ADDIE, Guaranteed learning, Systems Approach, ARCS model of Motivational designProject/Team Management: SCRUM and Agile Methodology, Basecamp, Trello, Adobe WorkfrontDesign Tools & applications: Articulate 360, Adobe Creative Suite (Captivate, Acrobat, Photoshop, Illustrator, InDesign, Animate CC), Microsoft Office Suite (Word, Excel, Powerpoint, Outlook, Sharepoint), Google Suite, Camtasia, Prezi, Board Builder, Sound Forge, Emaze, Powtoon, Venngage, Canva, iSpring Suite, PiktochartLMS/LXP: Bridge, Absorb, Valamis, Talent Learning, Blackboard Learning, Moodle, Obaverse, SecondLife, Udemy, Cornerstone, WorkdayAdditional Skills: Gamification of learning and Game mechanicsPresentation and facilitation of virtual learning: Google classrooms, Skype, WebEx, GoToMeetingReporting and Data Analysis: Google Analytics, Tableau, Microstrategy, Qualtrics, CX AnalyticsCRM and Knowledge Base Tools: Atlassian, Zendesk, Document 360, Salesforce, ADPERP Tools: Oracle NetSuite, SAP S4/HANA, Sage, Microsoft 365 DynamicsDigital Adoption: SAP Enable Now, Whatfix, WalkMe, Pendo
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