Samartth S Jhanjee

Executive Director @COGIR Real Estate

Burlington, ON, CA

Lead a high-performing team, fostering a culture of excellence, collaboration, and continuous development with expertise in recruiting, training, and mentoring to ensure exceptional service and resident care.As the operations strategist, I efficiently manage all department operations, ensuring smooth functioning, strict compliance with collective agreements, and optimized fiscal resource allocation while implementing and maintaining policies to uphold industry standards and regulations and constantly achieving financial targets with maximum operational efficiency.Work closely with the Lifestyle Consultant and create a focus on sales and occupancy, ensuring the team collaborates to meet and exceed occupancy targets. Actively promote the residence within the local market ensuring a multi-pronged approach that showcases the residence as the top choice in retirement living.As the financial performance expert, set and monitor targets for employee engagement, resident satisfaction, audits, occupancy rates, and net operating profit. As the customer service advocate, work and build strong relationships with employees, residents, and their families, fostering open communication and continuous improvement. Seeking feedback from stakeholders, identify areas for enhancement and implement strategies to achieve our goals. Maintain positive relationships with regional teams, external vendors, and regulatory bodies to reflect our organization\'s professionalism and integrity.

Humber College

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