Samantha Sablons

Account Manager @Concentrix

Paris, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2022 — Present

Account Manager @Concentrix

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Ville de Paris, FR

Account management - Répondre à la commande client donneur d’ordre (budget, RH, opérations, IT)- Analyse de la performance financière et identification des leviers d’optimisation (couts, RH, productivité, bonus/malus)- Gestion du budget (construction, pilotage)- Gestion de la facturation > 15M€/an, négociation des modèles de facturation (heure, performance, actes…), et avenants contractuels- Détection d’opportunité d’upsell - Contribution à la gestion d\'opérations (>700 ETP), analyse des KPI et définition des plans d\'actions (enjeux client)- contexte internationnal (Maroc, Madagascar, France)Gestion des projets - Définition de la comitologie & RACI- Refonte d’outils interne et pilotage des équipes transverses- Mise en place d\'outil client (Smartassist IA, base de connaissance.)

EDUCATION

2007 — 2009

University of Quimper (France), IUT.

Sales and Marketing Diploma (two years’ program after High-School)

2009 — 2011

University of Nantes

Bachelor and 1st year of Master’s degree in Management Sciences - Marketing Major

2012 — 2013

University of Paris-Panthéon Sorbonne

2nd year of Master’s degree in Marketing and Business Management

2010 — 2010

Erasmus Universiteit Rotterdam

Master's degree

SKILLS

Client Relations SkillsKey Performance IndicatorsMarketing OpérationnelCrmData AnalysisMarketing ResearchTélécommunicationsMarketing StrategyProject ManagementTeam ManagementEnglish

ABOUT SAMANTHA SABLONS

Feel free to contact me, I would be pleased to exchange with you.

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Samantha Sablons — Account Manager at Concentrix in Paris, FR | Unifers