Sajid Malgi
Director, Digital Operations @SearchKings®
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WORK HISTORY
Director, Digital Operations @SearchKings®
CA
Oversee daily task flow, manage dashboards, ensure timely execution of high-priority tasks Oversee daily task flow, dashboards, and workflows to ensure timely execution of high-priority tasks Provide senior-level support for complex customer needs, custom setups, and tracking discrepancies Review and approve account builds across tiers, ensuring quality control before Ads team handoff Collaborate on process improvements, refine workflows, and optimize operational efficiency Lead team development through one-on-one coaching, training programs, and performance reviews Align operations with company goals by partnering with leadership and facilitating cross-department communication Troubleshoot integrations and platforms (e.g, HubSpot, Google Ads, GTM) and resolve escalated client issues Identify challenges and implement strategies to enhance operational success and client satisfaction Champion the adoption of AI tools and workflow automation to reduce friction, increase team capacity, and improve decision-making Drive knowledge-sharing and documentation initiatives, ensuring sustainable processes and scalability across departments
EDUCATION
Ryerson University
Bachelor of Technology (B.Tech.), Graphic Communications Management
York University
Bachelor of Education (B.Ed.), Urban Diversity Education
Seneca Polytechnic
Certificate, Digital Graphic Design
RED Academy
Digital Marketing
SKILLS
ABOUT SAJID MALGI
Director of Digital Operations with a proven track record of building collaborative…
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