Saiteja Reddy A
Servicenow Desktop Support Engineer @Bealls, Inc.
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WORK HISTORY
Servicenow Desktop Support Engineer @Bealls, Inc.
FL, US
Administered and maintained the SCCM infrastructure (MP, DP, SUP), ensuring healthy role operations and accurate boundary group configurations across devices.• Designed, build, and optimized OSD Task Sequences with dynamic driver management, BIOS to UEFI conversion, USMT, and BitLocker provisioning to streamline Windows 10/11 deployments, reducing deployment times by 30%.• Actively manage SCCM–Intune co-managed environments, implementing configuration and compliance policies aligned with Conditional Access and Zero Trust principles.• Led application packaging and deployment using EXE, MSI, and Win32 formats, with version control via detection rules, dependencies, and supersedence in SCCM and Intune.
EDUCATION
Saint Leo University
Master's degree, Computer Science
Mallareddy institute of engineering and technology
Bachelor of Technology - BTech, Electronics and communication engineering
ABOUT SAITEJA REDDY A
Endpoint Management Engineer and SCCM Admin with 2.5+ years of professional experience supporting enterprise IT environments using Microsoft SCCM (ConfigMgr) and Microsoft Intune (Endpoint Manager). Strong hands-on background in Windows 10/11 administration, application deployment, OS deployment (OSD), patch management, and endpoint security. Experienced in managing co-managed environments, implementing Intune compliance and configuration policies, supporting Windows Autopilot, and troubleshooting endpoint issues in large-scale enterprise setups. Proficient in PowerShell scripting for automation, reporting, and operational efficiency. Known for strong problem-solving skills, collaboration with cross-functional teams, and delivering stable, secure, and scalable endpoint management solutions aligned with modern workplace and Zero Trust principles.
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