Saira Bhatti
Consulting Lead & Senior Managing Consultant @IBM
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WORK HISTORY
Consulting Lead & Senior Managing Consultant @IBM
CA
Conceptualize & develop Customer-Focused Business Strategies. Define frameworks and ideas for Sustainable business strategy. Delivery Leadership and oversight in driving high-value engagements. With a focus on AI/Gen AI and sustainability impacts on the business, I help clients to envision and build use cases that drives their goals to solve real world scenarios.Expertise: CRM Strategy & Implementation, Contact Centre Optimization, Datawarehouse/Analytics, Customer Strategy, Sustainability, GenAI use case development
EDUCATION
National University of Computer and Emerging Sciences
Bachelors
Shaheed Zulfikar Ali Bhutto Institute of Science and Technology
Masters
Harvard Business School
Certificate
SKILLS
ABOUT SAIRA BHATTI
A Consulting Leader with 18+ years of experience in business consulting, strategy and…
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